Conflict Management Training

Understanding conflicts:

Perception of conflict

Common sources of conflict

Different types of conflicts:

Analysis of conflict situations

Conflict situations occurring in position of leadership and upper management

Organisational and structural conflicts

Conflict within and among groups

Managing conflicts professionally:

Conflict diagnosis and conflict resolution

Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)

Conflict-creating and conflict-resolving behavior

Helpful conversational techniques for conflict situations

Evitable and in-evitable conflict situations

Hands on practice:

Analysis of case studies

Reflection of own behaviour

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

Individuals having different thoughts, ideas, and interests can cause disagreements in the workplace. This course enables you to manage and deal with conflicts more effectively. Through the conflict management course, you will be able to identify the common causes of conflicts, learn how to handle different types of conflicts, and discover how to prevent conflicts from happening in your workplace by gaining hands-on experiences with different exercises – through different exercises. By the end of this course, you will have a better understanding of how to manage conflicts in the workplace and improve your work environment.

Deutsch

1 bis 9

Anbieter-Zertifikat

Im Preis inbegriffen: Arbeitsunterlagen, Teilnahmezertifikat und Mittagessen.

1.428,00 € (pro Person)

Präsenzkurs

2 Tage

Tageskurs

1. Tag: 10:00 - 17:00 Uhr 2. Tag: 09:30 - 16:30 Uhr

Termine und Orte

Von	Bis	Ort	Durchführungs- garantie	Frühbucher bis Betrag	Lastminute ab Betrag
Frei vereinbar	Frei vereinbar	Münster
Frei vereinbar	Frei vereinbar	Frankfurt